A corrupted drive may have a damaged file system, a failing connection, or physical trouble. Start by protecting the files, then move from gentle checks to destructive repair.
Recover important files before changing the drive. If it still appears in Disk Utility, scan it with Disk Drill, save the results elsewhere, then run First Aid. Reformat only after your files are safe.
Stop using the drive if it clicks, grinds, disconnects repeatedly, or vanished after a drop. Do not erase it, run repeated scans, or attempt home repairs when the data matters. Disconnect it, then contact a recovery lab.
Scans corrupted or inaccessible storage · Previews found files before recovery · Supports macOS
Repair tools can change a damaged file system, so rescue important files first. Disk Drill can scan a drive that still appears in macOS, preview recoverable items, plus copy selected files to healthy storage.
Disk Utility’s First Aid checks a volume’s file-system structures, then repairs errors it recognizes. Back up or recover valuable files before running it whenever possible.
The command-line
fsck
utilities inspect file systems without Disk Utility’s graphical interface. A wrong disk identifier can target the wrong volume, so verify every character before running a command.
diskutil list
, then identify the affected volume by its size, name, plus format.disk4s2
. Do not guess from the order shown in Finder.diskutil unmount /dev/disk4s2
, replacing the example identifier with the correct one.sudo fsck_apfs -y /dev/disk4s2
. For HFS+, use
sudo fsck_hfs -fy /dev/disk4s2
.diskutil mount /dev/disk4s2
, then copy important files off immediately if the volume opens.Reformatting replaces the damaged file-system structure, which often makes a logically corrupted disk usable again. It permanently removes the drive’s current contents, so this method belongs after recovery.
Software cannot repair a broken read head, seized motor, damaged controller, or severe electronic failure. A recovery lab may work from the original media using specialized hardware, though results are never guaranteed.
A drive that appears in Disk Utility with the correct capacity but refuses to mount often has a file-system or partition problem. That is a reasonable case for recovery software, First Aid, or fsck.
Clicking, grinding, no spin, a burned smell, wildly incorrect capacity, plus repeated disconnections point toward hardware trouble. Software cannot make damaged mechanical parts reliable.
Skip do-it-yourself repair if the missing files are the only copies of legal records, paid client work, research, or family media. The same applies after liquid exposure, a hard drop, or an electrical surge.
Encryption also raises the stakes. Keep the FileVault password, recovery key, or external-drive password available. A successful physical recovery may still produce unreadable data without the key.
Begin with the least destructive option that fits the drive’s symptoms.
| Method | Best for | Time | Success rate |
|---|---|---|---|
| 1. Recover Files With Disk Drill Before Repairs TRY FIRST | Protecting files before repair | ~15 min or more | ● 82% |
| 2. Run First Aid in Disk Utility | Common file-system errors | ~5–30 min | ● 78% |
| 3. Check the Drive With fsck | Errors First Aid cannot clear | ~10–45 min | ● 62% |
| 4. Erase and Reformat the Corrupted Drive | Reusing a logically damaged disk | ~5–20 min | ● 90% |
| 5. Send the Drive to a Recovery Lab | Physical damage or missing drives | ~2–10 days | ● 70% |
Start with Disk Drill if the drive contains files you cannot replace. Recover them to healthy storage before First Aid, fsck, or erasing changes the damaged file system. First Aid suits ordinary directory errors, while reformatting offers a clean reset once the data is safe.
A drive that clicks, disappears, or repeatedly disconnects needs a different response. Power it down, skip software repairs, then let a recovery lab assess the hardware.
Recover first, repair second, then replace the drive if the same corruption or connection problem returns.